New EmailLabs Panel
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  • šŸ‘‹New EmailLabs Panel
  • šŸ”security and compliance
    • EmailLabs Safety Center
  • šŸ’”first steps
    • Completing Company Data
    • GDPR Agreement
      • Choosing the Right GDPR Agreement
      • Signing the GDPR Agreement
    • Security
      • Changing Your Login Password
      • Password Reset
      • IP Authorization
      • Two-Factor Authentication (2FA)
    • SMTP Server Password
    • Sender Authorization
    • SPF Record
      • If You Don’t Have an SPF Record
      • If You Have an SPF Record from Another Service
  • šŸ’ŒEmail
    • Introduction
      • How the Email Channel Works with Omnichannel
      • How to Use Email Campaigns vs API Sends
    • Email API
      • Dashboard
        • Elements on the Dashboard
          • Date Selection
          • SMTP Account Selection
          • Message Statuses and Line Chart
        • Server Information
      • Emails Report
        • Navigation and Tab Selection
          • Structure of the Email Reports Tab
            • Search Tool
            • Email List
              • Detailed Message Logs
      • Tag Report
        • Compare Statuses
          • Search Tool
          • Tags Report Search Results
        • Compare Tags
          • Search Tool
          • Tags Report Search Results
      • Domain Report
        • Search Tool
        • Search Results
      • Blacklist Report
        • Emails Blacklist
          • Search Tool
          • Adding and Exporting Email Addresses
            • Importing Addresses to the Blacklist
            • Exporting Email Addresses from the Blacklist
            • Adding a New Address
        • Domains Blacklist
          • Tool Search
          • Adding a New Domain
        • Import List
          • Search Tool
        • Export List
          • Search Tool
      • Whitelist Report
        • Email Addresses Whitelist
          • Search Tool
          • Add New Address
        • Domain Addresses
          • Search Tool
          • Add New Domain
      • Settings
        • SMTP Accounts
          • General Settings
          • IP Authorization
          • SPF
          • S/MIME
          • Block Disposable Temporary Addresses
          • Tags
            • Configuring a New Rule
          • Headers
            • Configuring Headers
          • Footer
            • Configuring the Footer
          • Link Tracking
            • Link Tracking Configuration
          • Open Tracking
            • Open Tracking Configuration
          • Deep Links
          • Google Analytics
            • Google Analytics Configuration
          • Unsubscribe
            • Unsubscribe Configuration
              • Unsubscribe Page
              • Redirect to Your Unsubscribe Page
            • List-Unsubscribe Header (One-Click Unsubscribe)
        • Blacklist
          • Types of Blacklist
          • Validity of Entries on the Blacklist
          • Bounce Number Before Address Blocking
        • Messages Templaets
          • Email Template Configuration
          • Sending Emails with a Template
    • Email Campaigns
      • Dashboard
        • Elements on the Dashboard
      • Campaigns
        • Campaign List
          • Overview of the Campaign List
          • Campaign Search
          • Campaign List
        • Campaign Export
          • How to Export Campaign List
          • Data Included in the Export File
      • Creating a New Email Campaign
        • Email Template
        • Basic Information
        • Recipients
        • Summary
          • Campaign Preview and Summary
          • Action Button
          • Booster Configuration
          • Campaign Execution
        • Booster Configuration in E-mail Campaign
        • A/B Campaign Email Builder
        • Designing Emails Using the Drag-and-Drop Editor
          • Features of the Editor
            • Content Blocks
            • Rows
            • Settings
          • Creating an Email Design in the Editor
            • Adding Rows
            • Adding Content Elements
            • Personalization and Modification
            • Testing and Optimization
            • Saving and Launching the Campaign
      • Outgoing
        • How to Access Outgoing Emails?
        • Outgoing Emails List
        • Email Details
      • Campaign Reports
        • Summary
        • Opens
        • Clicks
        • Domain Report
        • Heatmap
        • Geo/Tech
        • Tools
        • Data Availability
      • Settings
        • Unsubscribe Pages
          • Adding a New Unsubscribe Page
          • Creating the Unsubscribe Confirmation Page
          • Saving and Completing the Process
          • Available Actions for Created Templates
  • Common Settings
    • Sender Domain Authorization
      • Login and Domain Selection
      • Advanced Settings
      • Generating and Adding DNS Records
        • Domain Authorization in Cloudflare
        • Domain Authorization in GoDaddy
        • Domain Authorization in cyber_Folks
        • Domain Authorization in home.pl
        • Domain Authorization in nazwa.pl
        • Domain Authorization in OVHcloud
        • Domain Authorization in Zenbox
      • Verification and Process Completion
      • Restricting Authorization to Specific SMTPs
      • Technical Support
  • šŸ“±SMS
    • Overview
    • SMS Campaings
      • Dashboard
        • Dashboard Elements
      • Campaigns
        • Campaign List
          • Campaign List Overview
          • Campaign Search
          • Campaign List
        • Campaign Export
          • Data Included in the Export File
        • Creating a New SMS Campaign
          • Sender
          • Recipients
          • Content
            • Message Content
            • Personalization
            • Character Count and Message Billing
            • Message Billing Rules
            • Billing Table
            • Additional Options
              • Campaign Name
              • Campaign Description
              • Progress Notifications (email)
              • Capacity [SMS/h]
              • Unsubscribe Page Template
              • Insert Tracking List
              • Debug Message Content
          • Summary
          • Test Send
          • Booster Configuration
          • Save and Send Campaign
        • Booster Configuration in SMS Campaign
        • Send Test to Multiple
        • Delivery Report
          • Summary
          • Clicks
          • Tools
      • Incoming Messages
        • Incoming Messages
        • Incoming Messages List
        • Exporting Incoming Messages
      • Outgoing Messages
        • Access to Outgoing Messages
        • Outgoing Messages List
        • Exporting Outgoing Messages
      • Settings
        • Links with Suffixes
          • Creating a New Link with a Suffix
          • Managing Links with Suffixes
          • Exporting Link Click Data
          • Best Practises
        • Unsubscribes Pages
          • Configuration Options
          • Unsubscribe Page Functionality
          • Best Practises
    • SMS API
      • Dashboard
      • Incoming Messages
        • Access to Incoming Messages
        • Incoming Messages List
        • Exporting Incoming Messages
      • Outgoing Messages
        • Access to Messages Sent via the API
        • Outgoing Messages List
        • Exporting Outgoing Messages
    • Common Settings
      • SMS Headers
        • Adding a New Sender ID
        • Managing Headers
        • Searching for Headers
        • Security and Best Practises
  • SMS Billing
  • āš™ļøIntegrations
    • SMTP
      • eFitness
      • SALESmanago
      • User.com
      • BaseLinker
      • Shoper
      • Joomla!
      • PrestaShop
    • API
    • SMS
      • SALESmanago
  • šŸ‘„Account
    • Users
      • Adding a User
      • Assigning Permissions
      • 2FA Settings
        • Resetting 2FA Settings
      • User Account Activation
      • Editing and Deleting a User
    • Settlements
      • Company Data
      • Invoices
    • Settings
      • Security
        • IP Authorization
        • Two-Factor Authentication (2FA)
      • API
        • Generating API Keys
        • Assigning Permissions
        • Limiting Access to Specific IP Addresses
        • Managing API Keys
        • Integration and Technical Requirements
      • Webhooks
        • Supported Channels and Events
        • Webhook Configuration
        • Data Transmission
    • Notifications
      • Notification Icon
      • Accessing the Full Notification List
        • Full Notification List View
    • Operations List
      • Operation Search
    • File Manager
    • GDPR
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On this page
  1. Email
  2. Email API
  3. Emails Report
  4. Navigation and Tab Selection
  5. Structure of the Email Reports Tab
  6. Email List

Detailed Message Logs

PreviousEmail ListNextTag Report

Last updated 6 months ago

To view detailed information about a specific message, click on its record in the table. The expanded message details include:

  • Injected time: The exact time the message was received by the EmailLabs server.

  • To: The recipient’s email address.

  • From: The sender’s name and email address.

  • Subject: The subject line of the message set by the sender.

  • Tags: The label assigned to the message, if applicable.

  • Final Status: The end status of the message, such as ā€œokā€ (delivered) or ā€œhard bounceā€ (rejected).

  • Status Date: The date and time when the recipient’s server confirmed receipt or rejection.

  • Intermediate Status: Displays any deferred status when EmailLabs temporarily cannot connect to the recipient’s server.

  • Status Details: Feedback from the recipient’s server, including error codes and rejection reasons.

  • Open and Opened on: Indicates if the message was opened by the recipient and logs the opening time.

  • Clicked and Click date: Records if the recipient clicked a link in the message and logs the click time.

  • Click Details: Information on clicked links, including URLs and dates.

  • Unsubscribe: Indicates if the recipient unsubscribed using the unsubscribe link.

  • Message Size: The total size of the email, including any attachments.

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