New EmailLabs Panel
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  • πŸ‘‹New EmailLabs Panel
  • πŸ’‘first steps
    • Completing Company Data
    • GDPR Agreement
      • Choosing the Right GDPR Agreement
      • Signing the GDPR Agreement
    • Security
      • Changing Your Login Password
      • Password Reset
      • IP Authorization
      • Two-Factor Authentication (2FA)
    • SMTP Server Password
    • Sender Authorization
    • SPF Record
      • If You Don’t Have an SPF Record
      • If You Have an SPF Record from Another Service
  • πŸ’ŒEmail
    • Introduction
      • How the Email Channel Works with Omnichannel
      • How to Use Email Campaigns vs API Sends
    • Email API
      • Dashboard
        • Elements on the Dashboard
          • Date Selection
          • SMTP Account Selection
          • Message Statuses and Line Chart
        • Server Information
      • Emails Report
        • Navigation and Tab Selection
          • Structure of the Email Reports Tab
            • Search Tool
            • Email List
              • Detailed Message Logs
      • Tag Report
        • Compare Statuses
          • Search Tool
          • Tags Report Search Results
        • Compare Tags
          • Search Tool
          • Tags Report Search Results
      • Domain Report
        • Search Tool
        • Search Results
      • Blacklist Report
        • Emails Blacklist
          • Search Tool
          • Adding and Exporting Email Addresses
            • Importing Addresses to the Blacklist
            • Exporting Email Addresses from the Blacklist
            • Adding a New Address
        • Domains Blacklist
          • Tool Search
          • Adding a New Domain
        • Import List
          • Search Tool
        • Export List
          • Search Tool
      • Whitelist Report
        • Email Addresses Whitelist
          • Search Tool
          • Add New Address
        • Domain Addresses
          • Search Tool
          • Add New Domain
      • Settings
        • SMTP Accounts
          • General Settings
          • IP Authorization
          • SPF
          • S/MIME
          • Block Disposable Temporary Addresses
          • Tags
            • Configuring a New Rule
          • Headers
            • Configuring Headers
          • Footer
            • Configuring the Footer
          • Link Tracking
            • Link Tracking Configuration
          • Open Tracking
            • Open Tracking Configuration
          • Deep Links
          • Google Analytics
            • Google Analytics Configuration
          • Unsubscribe
            • Unsubscribe Configuration
              • Unsubscribe Page
              • Redirect to Your Unsubscribe Page
            • List-Unsubscribe Header (One-Click Unsubscribe)
        • Blacklist
          • Types of Blacklist
          • Validity of Entries on the Blacklist
          • Bounce Number Before Address Blocking
        • Messages Templaets
          • Email Template Configuration
          • Sending Emails with a Template
    • Email Campaigns
      • Dashboard
        • Elements on the Dashboard
      • Campaigns
        • Campaign List
          • Overview of the Campaign List
          • Campaign Search
          • Campaign List
        • Campaign Export
          • How to Export Campaign List
          • Data Included in the Export File
      • Creating a New Email Campaign
        • Email Template
        • Basic Information
        • Recipients
        • Summary
          • Campaign Preview and Summary
          • Action Button
          • Booster Configuration
          • Campaign Execution
        • Booster Configuration in E-mail Campaign
        • A/B Campaign Email Builder
        • Designing Emails Using the Drag-and-Drop Editor
          • Features of the Editor
            • Content Blocks
            • Rows
            • Settings
          • Creating an Email Design in the Editor
            • Adding Rows
            • Adding Content Elements
            • Personalization and Modification
            • Testing and Optimization
            • Saving and Launching the Campaign
      • Outgoing
        • How to Access Outgoing Emails?
        • Outgoing Emails List
        • Email Details
      • Campaign Reports
        • Summary
        • Opens
        • Clicks
        • Domain Report
        • Heatmap
        • Geo/Tech
        • Tools
        • Data Availability
      • Settings
        • Unsubscribe Pages
          • Adding a New Unsubscribe Page
          • Creating the Unsubscribe Confirmation Page
          • Saving and Completing the Process
          • Available Actions for Created Templates
  • Common Settings
    • Sender Domain Authorization
      • Login and Domain Selection
      • Advanced Settings
      • Generating and Adding DNS Records
        • Domain Authorization in Cloudflare
        • Domain Authorization in GoDaddy
        • Domain Authorization in cyber_Folks
        • Domain Authorization in home.pl
        • Domain Authorization in nazwa.pl
        • Domain Authorization in OVHcloud
        • Domain Authorization in Zenbox
      • Verification and Process Completion
      • Restricting Authorization to Specific SMTPs
      • Technical Support
  • πŸ“±SMS
    • Overview
    • SMS Campaings
      • Dashboard
        • Dashboard Elements
      • Campaigns
        • Campaign List
          • Campaign List Overview
          • Campaign Search
          • Campaign List
        • Campaign Export
          • Data Included in the Export File
        • Creating a New SMS Campaign
          • Sender
          • Recipients
          • Content
            • Message Content
            • Personalization
            • Character Count and Message Billing
            • Message Billing Rules
            • Billing Table
            • Additional Options
              • Campaign Name
              • Campaign Description
              • Progress Notifications (email)
              • Capacity [SMS/h]
              • Unsubscribe Page Template
              • Insert Tracking List
              • Debug Message Content
          • Summary
          • Test Send
          • Booster Configuration
          • Save and Send Campaign
        • Booster Configuration in SMS Campaign
        • Send Test to Multiple
        • Delivery Report
          • Summary
          • Clicks
          • Tools
      • Incoming Messages
        • Incoming Messages
        • Incoming Messages List
        • Exporting Incoming Messages
      • Outgoing Messages
        • Access to Outgoing Messages
        • Outgoing Messages List
        • Exporting Outgoing Messages
      • Settings
        • Links with Suffixes
          • Creating a New Link with a Suffix
          • Managing Links with Suffixes
          • Exporting Link Click Data
          • Best Practises
        • Unsubscribes Pages
          • Configuration Options
          • Unsubscribe Page Functionality
          • Best Practises
    • SMS API
      • Dashboard
      • Incoming Messages
        • Access to Incoming Messages
        • Incoming Messages List
        • Exporting Incoming Messages
      • Outgoing Messages
        • Access to Messages Sent via the API
        • Outgoing Messages List
        • Exporting Outgoing Messages
    • Common Settings
      • SMS Headers
        • Adding a New Sender ID
        • Managing Headers
        • Searching for Headers
        • Security and Best Practises
  • SMS Billing
  • πŸ“²PUSH
    • Push Notifications – How Does It Work?
      • Push Notification Specifications
    • PUSH Campaigns
      • PUSH Dashboard
      • Campaigns
        • Creating a New PUSH Campaign
          • Content
          • Applications and Recipients
          • Summary
        • Booster Configuration in PUSH Campaign
        • Send Test to Multiple
        • Delivery Report
      • Outgoing
    • PUSH API
      • PUSH API Dashboard
      • Outgoing
    • Common Settings
      • Applications
      • Test Contacts
  • βš™οΈIntegrations
    • SMTP
      • SMTP Relay
      • Atomstore
      • BaseLinker
      • eFitness
      • IdoSell
      • Joomla!
      • Microsoft Outlook
      • Mozilla Thunderbird
      • PrestaShop
      • SALESmanago
      • Selly
      • Shoper
      • SOTE
      • User.com
      • WordPress
    • API
    • SMS
      • SALESmanago
  • πŸ‘₯Account
    • Users
      • Adding a User
      • Assigning Permissions
      • 2FA Settings
        • Resetting 2FA Settings
      • User Account Activation
      • Editing and Deleting a User
    • Settlements
      • Company Data
      • Invoices
    • Settings
      • Security
        • IP Authorization
        • Two-Factor Authentication (2FA)
      • API
        • Generating API Keys
        • Assigning Permissions
        • Limiting Access to Specific IP Addresses
        • Managing API Keys
        • Integration and Technical Requirements
      • Webhooks
        • Supported Channels and Events
        • Webhook Configuration
        • Data Transmission
    • Notifications
      • Notification Icon
      • Accessing the Full Notification List
        • Full Notification List View
    • Operations List
      • Operation Search
    • File Manager
    • GDPR
  • 🀝CONTACTS
    • Contacts Dashboard
    • Contacts List
      • Adding Individual Contacts
      • Editing Contacts
    • Groups List
      • Adding a New Group
      • Assigning Contacts to a Group
      • Static Group Segmentation
    • Dynamic Segments
      • List of Dynamic Segments
      • Creating a New Dynamic Segment
    • Import
      • Importing Contacts from a File
    • Archive
      • List of Archived Contacts
      • Managing Archived Contacts
    • Additional Fields
      • Adding a New Additional Field
  • πŸ”SECURITY CENTER
    • User Account Security
      • Managing Login Password
      • Two-Factor Authentication (2FA)
      • IP Address Access Authorization (Panel, API, SMTP)
      • Managing Users and Roles in the Account
    • Email Sending Security and Authorization
      • Introduction to Sender Authorization
      • SPF (Sender Policy Framework)
      • DKIM (DomainKeys Identified Mail)
      • DMARC (Domain-based Message Authentication, Reporting & Conformance)
      • BIMI (Brand Indicators for Message Identification)
      • Transmission Encryption (TLS)
    • Data Security and EmailLabs Infrastructure
      • EmailLabs' General Commitment to Security
      • Data Center Security
      • Technical and Organizational Measures Applied by EmailLabs
      • Service Protection and Connection Security (Cloudflare WAF)
    • Personal Data Protection and GDPR Compliance
      • Personal Data Processing in EmailLabs
      • EmailLabs Privacy Policy
      • Document Templates for Clients
    • Standards, Certifications, and Audits
      • ISO Certifications
      • Compliance with DORA & NIS2
      • Security and Penetration Tests
    • Protection against Threats and Abuse
      • How EmailLabs Protects Against Phishing and Abuse
      • How to Recognize and Analyze Suspicious Emails (User Tips)
      • Reporting Abuse (Anti-Abuse Policy)
    • Security – Frequently Asked Questions (FAQ)
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  • What do our Certifications mean for your company?
  • Vercom S.A. (EmailLabs) Certifications
  1. SECURITY CENTER
  2. Standards, Certifications, and Audits

ISO Certifications

PreviousStandards, Certifications, and AuditsNextCompliance with DORA & NIS2

Last updated 1 day ago

Vercom S.A., the company behind the EmailLabs brand, is a European public company, fully compliant with GDPR regulations. We provide our services based on our own know-how and technology, utilizing exclusively our own servers located in CEE (in the renowned Beyond.pl Data Center). Information security and personal data protection are our absolute priorities.

We have implemented an Information Security Management System (ISMS) and a Business Continuity Management System (BCMS), whose effectiveness and compliance with international standards are confirmed by regular audits and obtained certifications.

What do our Certifications mean for your company?

  • Security of your data and our infrastructure: Confirmation of applying the highest standards of protection.

  • Verification of best practices: Independent audits confirm that the security principles applied at EmailLabs are in line with international standards.

  • Continuous development and improvement: A commitment to constantly enhancing our systems and security procedures.

  • Adaptation to requirements: Ensuring ongoing alignment with new and dynamically changing requirements and rules.

  • Fulfillment of norms and regulations: Confirmation of compliance with the requirements specified in each standard.

Vercom S.A. (EmailLabs) Certifications

ISO/IEC 27001 Information Security Management System (ISMS)

The ISO/IEC 27001 standard is an international standard specifying the requirements for establishing, implementing, maintaining, and continually improving an Information Security Management System. It confirms that Vercom S.A. applies best practices in the field of information protection.

ISO/IEC 22301 Business Continuity Management System (BCMS)

The ISO/IEC 27018 standard is an international code of practice for the protection of Personally Identifiable Information (PII) in public clouds. It focuses on guidelines for cloud service providers processing personal data, based on the information security principles of ISO/IEC 27002. It confirms Vercom S.A.'s commitment to protecting the privacy of data processed in the cloud model.

ISO/IEC 27018 Protection of Personal Data in the Public Cloud

ISO/IEC 22301 is an international standard that specifies requirements for a Business Continuity Management System. It helps organizations identify potential threats to their critical business processes and implement plans and procedures to ensure their resilience and ability to quickly restore operations after a disruptive incident. For the EmailLabs service, this certification confirms our preparedness to maintain the continuity of our services.

Analysis – Cloud Computing

An opinion from an independent law firm confirming the qualification of Vercom S.A.'s solutions as cloud computing services within the meaning of relevant regulations and standards.

Transparency of Principles

As part of the public company Vercom S.A., we operate with transparency. Our reports, including financial results, are published periodically in accordance with applicable laws.

πŸ”
See more on the Vercom S.A. Investor Relations website
ISO 27001_en.pdf
ISO 22301_en.pdf
ISO 27018_en.pdf